FAQs (frequently asked questions)
Where do you ship?
At this time we ship to Canada and the US
What is the shipping rates?
Free shipping on all orders over $100
Orders under $100
Canada: $10 expedited $15
US: $15 expedited $18
Can I exchange or refund?
If there are any issues contact us so we can make things right. You have 21 days for any skincare. Candles, and bath products are final sale.
Visit our policies and returns for more info.
When will an out of stock item return?
If there is an item you wish to purchase that is out of stock, contact us through out “contact” tab or Dm us on instagram @kallon.ca and tell us which item you are looking to purchase, we can keep you updated and make sure are first to get that item when it returns.
Do you do collaborations or affiliates?
We do! email us at hello@kallon.ca or Dm us on instagram @kallon.ca to learn more